🌿 FREE DELIVERY on orders over KES 5,000 | 100% Natural Ingredients | Handcrafted in Kenya
We'd Love to Hear from You
Get in Touch
Questions, orders, wholesale enquiries — we're here to help. Real people, real responses.
Direct Contact
Talk to Us
We respond to every message personally. No bots, no auto-replies — just the AL-Jabrisafi team, ready to help you find the right product and ensure your order arrives perfectly.
Call / WhatsApp
+254 735 677 637
Email Us
hello@al-jabrisafi.com
Nairobi Location
Nairobi, Kenya Contact us for exact address
Bungoma Location
Bungoma, Kenya Contact us for exact address
Business Hours
Monday – Saturday: 8:00am – 7:00pm Sunday: By appointment
Whether it's a product question, a custom order, a wholesale inquiry or just to say hello — fill in the form below and we'll get back to you within 24 hours.
Got Questions?
Frequently Asked
Browse our shop, add items to your order, then proceed to checkout. Fill in your name, phone number and delivery address. We'll contact you directly via call or WhatsApp to confirm your order and arrange payment and delivery — no online payment needed.
We accept M-Pesa (Lipa na M-Pesa or M-Pesa send money), Cash on Delivery (Nairobi and Bungoma), and bank transfer for bulk/wholesale orders. We confirm payment methods personally when we call to confirm your order.
Yes! We use reliable courier partners to deliver across Kenya. Delivery fees and timelines for upcountry orders vary. Contact us on WhatsApp and we'll give you a delivery quote to your specific location.
Most of our products are formulated for all skin types, including sensitive skin. Each product listing specifies suitability. If you have specific skin concerns or conditions, feel free to WhatsApp us and we'll guide you to the right products for your needs.
Yes, we offer wholesale pricing for retailers, salons, spas and resellers. Reach out via our contact form or WhatsApp with your requirements and we'll share our wholesale catalogue and pricing.
Nairobi deliveries: same day or next day. Bungoma: 1–2 days. Upcountry Kenya: 2–4 business days depending on your location. We'll confirm your estimated delivery time when we confirm your order.